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Dotty_B
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Samsung sound issues

Sound on my Samsung galaxy S7 has become echoey. First noticed it when using sat nav on Google maps. It also echoes on You Tube and video clips happens all the time. Also, sound on some calls both inbound and outbound are often distorted but not echoey. What's the cause please and are they part of the same issue?

[MOD EDIT: Subject heading changed to assist community]

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Forum Team
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Re: Hi

Hi Dotty_B,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your Samsung S7. Has this been looked into for you since your post?

This issue could be caused by different reasons. Are you able to try your SIM card in a different handset and having the same issue?  

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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