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Pj6
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Samsung s6

Samsung s6 edge faulty been sent box to send it back to virgin for repair,but post office will not except it because of the samsung note going on fire,rang virgin and was told they know nothing about this and to try a different branch,so tomorrow going to go to main post office,has anyone else come across this,i did ring post office customer service and they said they didnt want to take any samsungs after the problems with fires.
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jb66
Alessandro Volta
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Re: Samsung s6

Its only note affected not s6 edge
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enlli
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Re: Samsung s6

They have done you a favour. Far better to get it to a Samsung repair centre than Virgin. See on here how many they claim to have been damaged so the repair is chargable.

If you do send it to Virgin then make sure you take a number of detailed photo's beforehand.

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Forum Team
Forum Team
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Re: Samsung s6

Hi Pj6

 

Apologies for the difficulties you’ve experienced sending your package to us. Just to clarify that the issue you mentioned applied specifically to the Galaxy Note 7 alone and no other Samsung handset. Have you been able to send your package from the main Post Office branch?

 

Any questions or if there are any further difficulties please let me know.

Dave


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