Samsung s6 edge faulty been sent box to send it back to virgin for repair,but post office will not except it because of the samsung note going on fire,rang virgin and was told they know nothing about this and to try a different branch,so tomorrow going to go to main post office,has anyone else come across this,i did ring post office customer service and they said they didnt want to take any samsungs after the problems with fires.
Apologies for the difficulties you’ve experienced sending your package to us. Just to clarify that the issue you mentioned applied specifically to the Galaxy Note 7 alone and no other Samsung handset. Have you been able to send your package from the main Post Office branch?
Any questions or if there are any further difficulties please let me know.