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Bobin0
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Samsung J3 mobile phone

Hi 

has anyone had problems with Samsung J3 Pnone had mine 3 weeks and the phone had to go for repair seems the LCD screen is faulty and guess what its not covered by the 24 months warrenty????

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enlli
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Re: Samsung J3 mobile phone

Unless it is broken of course it is covered by warranty.

I always advise people with Samsung phones to get them to a Samsung Care Centre and not send them to Virgin. 

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Bobin0
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Re: Samsung J3 mobile phone

thanks fo the reply, thats the reply from the sales assistant when i took it back to the shop next time may as well go to the samsung shop and cut out useless virgin service wont use these again and going to cancell all my other virgin products sky tv here i come

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J0hn
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Re: Samsung J3 mobile phone

Virgin stores are sales points and not support points they are not interested or trained, you need to call 789 or report it via the web account. Going via Samsung is also a good option.

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