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Millster1
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Samsung Galaxy S7 Echo Problem

Dear All,

When I make or receive calls on my Samsung Galaxy S7, people complain that they can hear their own voice, and they find it very difficult to converse with me as a result.

If someone could help with this problem, I would be most grateful.

 

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J0hn
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Re: Samsung Galaxy S7 Echo Problem

Are you using a phone case? If so remove it and try again

 

Second does it do this when you use a headset?

 

Do you hold the phone to your head or in frontof you, if in front, well you get the idea by now

 

If no improvement either way you'll need to call 789

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Millster1
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Re: Samsung Galaxy S7 Echo Problem

Hi J0hn,

Thank you so much for getting back to me. 

I have tried the Phone both in the case and out of the case and the problem persists.

I have also tried holding holding the Phone in different positions,but unfortunately the situation remains the same.

Regards

Paul 

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J0hn
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Re: Samsung Galaxy S7 Echo Problem

Time to call 789 sadly

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Millster1
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Re: Samsung Galaxy S7 Echo Problem

Thank you for your help J0hn.

All the best.

Paul

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Forum Team
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Re: Samsung Galaxy S7 Echo Problem

Hi Millster1

Welcome to the community Smiley Happy

Sorry to hear about the issues you're having with the sound on your S7.

I just wanted to check if you've been able to get some help with this now, or if you're still having trouble?

Keep us in the loop.

Many thanks

Mark Y
Forum Team

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Millster1
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Re: Samsung Galaxy S7 Echo Problem

Hi Mark, Sorry for the delay in getting back to you. For the time being at least, the echo problem seems to have gone away.

I like the Forum, so I will check in from time to time, in case I can help with anything.

All the best

Paul 

 

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Re: Samsung Galaxy S7 Echo Problem

Hey Paul

 

Thanks for taking the time to get back to us, I'm really glad to hear that the echo problem has gone.

 

If you need any assistance moving forward, you know where to find us.

 

Take care

Craig


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