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ElsaB
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Samsung G6 flashing black screen

Help! My brand new Samsung G6 phone was fine last night but this morning it is flashing "Samsung" in feint letters on a black screen and the power button is not responding. Phone feels warm to the touch.

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Superuser
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Re: Samsung G6 flashing black screen

It looks like the G6 doesn't have a removable battery, so you can't do a hard reset.

Does it power off if you hold the button down?

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ElsaB
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Re: Samsung G6 flashing black screen

Thanks for your reply. It subsequently died, and then I recharged it fully without using it, and now it seems to be behaving itself. I was hacked off because it is a week old : ) 

Anyway fingers crossed.

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Forum Team (Retired) Mat_H
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Re: Samsung G6 flashing black screen

Glad to hear this is looking better ElsaB Smiley Happy


Let us know if you need anything at all.

Thanks,

Mat


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