I've been on a SIM-only rolling contract since November.
I notice that Virgin Mobile has recently decreased their advertised prices* but have they given me a price cut on my contract? Nope. Instead they've written to me to tell me my price is going up by 1.6%. #
When I visit the "change your tariff" page (which is one of the hardest pages to find within My Account) do I get the choice of any of the newly advertised tariffs? Nope again.
Come on, Virgin, stop ripping off your existing customers.
* I should point out that for my higher price I currently get unlimited minutes, but let's face it 2500 minutes is unlimited from my point of view. I probably don't make that many calls per decade.
# BTW, using RPI for your price increases is a cheek since as far as the Government is concerned CPI is "the" rate of inflation. Which, by the way, is currently 0.3%.