Menu
Reply
  • 3
  • 0
  • 1
Neilydun
Tuning in
183 Views
Message 1 of 6
Flag for a moderator

S6 marshmallow update corrupt

Hi I've tried downloading the marshmallow update a few times as it's been released since the 25th but every time I download it I get to the end and it says file invalid it's a large file so must be marshmallow
Tags (1)
0 Kudos
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
164 Views
Message 2 of 6
Flag for a moderator

Re: S6 marshmallow update corrupt

Use Samsung KIES to upload your file to the phone http://www.samsung.com/uk/support/usefulsoftware/KIES/

You can back everything up first using the program in case there are problems

0 Kudos
  • 3
  • 0
  • 1
Neilydun
Tuning in
129 Views
Message 3 of 6
Flag for a moderator

Re: S6 marshmallow update corrupt

Will give it a go thanks I'll reply when done shame all other updates been done via wifi
0 Kudos
  • 6
  • 0
  • 2
King_of_bones
Tuning in
111 Views
Message 4 of 6
Flag for a moderator

Re: S6 marshmallow update corrupt

I used Samsung smart switch via a Pc and the USB cable
the programe kies says it wasnt compatible with my device just incase you have the same problem
  • 3
  • 0
  • 1
Neilydun
Tuning in
89 Views
Message 5 of 6
Flag for a moderator

Re: S6 marshmallow update corrupt

Tried the smart switch program too with no joy, it told me that there was a software update please check that conditions were correct and start update I checked and was correct no joy then randomly later that day I checked for updates via wifi and it downloaded and said would you like to install update ?? Wth? Anyway now cured and running marshmallow yay
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
68 Views
Message 6 of 6
Flag for a moderator

Re: S6 marshmallow update corrupt

Glad to hear this is all sorted Neilydun Smiley Happy


Sorry for any trouble caused on our part.


Thanks,


Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos