Menu
Reply
  • 2
  • 0
  • 0
Leigh13
Joining in
98 Views
Message 1 of 2
Flag for a moderator

Rolling contract

Hello, could someone tell me how much notice I have to give on a rolling contract, I'm having to leave virgin because they don't supply the handset I'm after, not sure what number to ring or can I give notice online? Thanks for any info
0 Kudos
Reply

Helpful Answers
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
180 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Rolling contract

Hi Leigh13,

 

you can't give notice online. You need to give Virgin Mobile customer services a call (free) on 789 from your mobile.

0345 6000 789 from any other phone (standard rate call or included in any minutes) and give 30 days notice of cancellation.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


All Replies
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
181 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Rolling contract

Hi Leigh13,

 

you can't give notice online. You need to give Virgin Mobile customer services a call (free) on 789 from your mobile.

0345 6000 789 from any other phone (standard rate call or included in any minutes) and give 30 days notice of cancellation.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.