When I dial a number and select call,the phones asks "connect roaming" if I select no, it will not make a call, what is going on?
Where are you when you make the call?,go into settings and set national roaming to on and see if it helps
Welcome to the community
Sorry to hear you're having some issues at the moment with your handset.
Are you currently abroad?
What kind of device are you using?
Mark YForum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help
Thanks for the reply. No I'm not abroad, but I have it sorted now.Apparently virgin piggy back onto T-Mobile etc (who automatically set roaming) as they do not have a network of their own. I have now set the message not to be shown again.