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marcus_howarth
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Roaming on, connects to network and receives but can't make calls?

Make sure the following is turned OFF. It isn't immediate to switch so do well before you travel. I've found when it says calls "from the UK" can also mean while abroad roaming.

 

When I made a call it would start to dial then I would see "Call Ended".

 

under "Manage services"

 

We offer two types of call bar one which will stop you making calls to foreign landlines and mobiles from the UK, and the other which blocks premium rate numbers. It gives you peace of mind for controlling your bills, or if a child is using this phone or tablet.

International call barring

Activating this bar means you won't be able to call foreign landlines and mobiles from the UK.

 

I now have a phone with 2 SIMs (both PAYG Virgin) one worked, the other didn't, this was the culprit setting on the one that wouldn't make calls!

 

HTH anyone with same issue

 

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Re: Roaming on, connects to network and receives but can't make calls?

Hi marcus_howarth,

 

Welcome to the communitySmiley Happy

 

Sorry to hear your were having difficulties roaming.

 

Glad to hear you got it sorted and thanks for the heads up this information will help greatly.

 

Many thanks 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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