I would like to ask for your help, as my roaming doesn't work. I am paying monthly with direct debit. I have tried restarting my phone, choosing carrier manually, but it doesn't work.
have you checked that Roaming is active on your account or called customer services to activate it before you left the UK?
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Welcome to the community and apologies for the issue with your roaming. We can certainly take a closer look at this for you so I've sent you a private message which you can view by clicking on the envelope up in the top right.
Looking forward to hearing from you.
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