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Zsofia92
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Roaming not working

Hi everybody, 

I would like to ask for your help, as my roaming doesn't work. I am paying monthly with direct debit. I have tried restarting my phone, choosing carrier manually, but it doesn't work.

Please help Smiley Sad 

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Superuser
Superuser
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Re: Roaming not working

Hi Zsofia92,

 

have you checked that Roaming is active on your account or called customer services to activate it before you left the UK?

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
Forum Team
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Re: Roaming not working

Hi Zsofia92

 

Welcome to the community and apologies for the issue with your roaming. We can certainly take a closer look at this for you so I've sent you a private message which you can view by clicking on the envelope up in the top right.

 

Looking forward to hearing from you.

Dave


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