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techdroidmcbane
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Message 1 of 8
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Roaming in Malta

I am currently in Malta. I have enabled roaming on my account and in the settings in the phone to enable roaming on all networks, and tried both manual and automatic network selection.

Please can you advise why I can't use my phone abroad?
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techdroidmcbane
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Message 2 of 8
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Re: Roaming in Malta

In reply to Matt. I'm on pay monthly and All data roaming settings are on, I dealt with this before I travelled. I cant call the team as I have no service! I cant do a hard reset by taking the battery out as (with most modern smartphones) I can't remove the battery!
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Warpedmedic
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Message 3 of 8
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Re: Roaming in Malta

I have the same problem in Amsterdam tried the phone number too many times to count even tried the 0345 number. It looks like they just do not care
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techdroidmcbane
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Re: Roaming in Malta

Bump! Answers please.....
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techdroidmcbane
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Message 5 of 8
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Re: Roaming in Malta

Manually select a network, select one that apparently you can register to, and it seems to have worked for 2 phones!
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Forum Team
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Message 6 of 8
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Re: Roaming in Malta

Hi techdroidmcbane,

 

Thanks for keeping us updated.

 

I'm really pleased to hear you've successfully connected to a local network.

 

Please let us know if you get any further problems.

 

Thanks


Rich
Forum Team
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techdroidmcbane
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Message 7 of 8
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Re: Roaming in Malta

Although I have network service, I still do not have a data connection. I have enabled all data roaming settings etc and paid for a 250MB pack I can't use.

Everything worked seamlessly 2 years ago. Whatever you have changed, please change it back!
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Moderator
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Message 8 of 8
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Re: Roaming in Malta

Hi techdroidmcbane,

 

Thanks for getting back to us.

 

Sorry to hear your data roaming is not working,

 

Sometimes there maybe issues with the local carrier you are connected to.

 

If you have switched on your data roaming and still cant connect to 3G I would recommend calling our mobile team on +447953967967.

 

Get back to us if you need anything else.

 

speak soon.

 

 

 

 

Stephen_B
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The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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