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Mikado2
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Roaming failed-it worked 2 weeks ago

Hi I'm travelling between Ireland & the UK a lot & got a Virgin Sim Card. I travelled over & back & it roamed ok, now last week end it wont roam & goes to emergency call only.

What can I do to get this sorted?

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Forum Team (Retired) Mat_H
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Re: Roaming failed-it worked 2 weeks ago

Hi Mikado2,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with roaming. I want to get this sorted for you. Are you able to log in to your online account here > Plans and Devices > Manage Services and enable roaming?

 

If this is enabled, are you able to call us on +447953967967 so we can look into this for you? Let me know how you get on.

 

Thanks,


Mat


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