Hi I'm travelling between Ireland & the UK a lot & got a Virgin Sim Card. I travelled over & back & it roamed ok, now last week end it wont roam & goes to emergency call only.
What can I do to get this sorted?
Welcome to the forums
I'm really sorry that you're having issues with roaming. I want to get this sorted for you. Are you able to log in to your online account here > Plans and Devices > Manage Services and enable roaming?
If this is enabled, are you able to call us on +447953967967 so we can look into this for you? Let me know how you get on.
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