I called virgin mobile to get my phone set up for use in the Dominican Republic and roaming was enabled. Now I am abroad I find I cannot connect calls,, I get the message"your subscription does not allow access to this network". I can send and receive text messages and was able to call virgin on +447953967967 although I was cut off after holding.
If you are still having a problem with this, I'll need to take more information from you, so I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help