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MaiaV
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Roaming and data package not working

So I have informed you that roaming needs to be on and set it on the phone , but I am unable to make phone calls and texts are not being sent.

also I paid for the data package to have mobile internet abroad and that is not working either.

not happy at all.

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Forum Team (Retired) Mat_H
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Re: Roaming and data package not working

Hi MaiaV,


Welcome to the forums.

 

I'm really sorry that you're having issues with roaming abroad. I want to get to the bottom of this for you. Can you let me know if roaming is enabled in your online account here under plans and devices?

 

Let me know as soon as you can.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Roaming and data package not working

How are you getting on with this MaiaV?


Let me know if you need anything at all.


Thanks,

Mat


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