Menu
Reply
  • 2
  • 0
  • 0
jimbob4416
Joining in
767 Views
Message 1 of 4
Flag for a moderator

Roaming Charges

Hi, 

With the new lower roaming charges for using mobiles abroad, can anyone tell me if there are charges when accepting calls from family who live abroad? Thanks

0 Kudos

Helpful Answers
  • 75
  • 9
  • 17
imogene
Up to speed
1,414 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: Roaming Charges

If you are in the UK, there are no charges for receiving a call from someone who is based abroad.

 

When you go abroad to most countries outside the EU, there is a charge for receiving calls (but it doesn't matter where the call originates from)

 

Basically, you call charges only depend on where you are, not where the person calling you is!


All Replies
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
734 Views
Message 2 of 4
Flag for a moderator

Re: Roaming Charges

Hi Jimbob4416,

Welcome to the forums Smiley Happy

That's a good question! I'll be happy to clear this up for you. Can you let me know if your family live in an EU country? The new roaming charges only apply to the EU.

Looking forward to hearing from you.

Thanks,
Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 75
  • 9
  • 17
imogene
Up to speed
1,415 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: Roaming Charges

If you are in the UK, there are no charges for receiving a call from someone who is based abroad.

 

When you go abroad to most countries outside the EU, there is a charge for receiving calls (but it doesn't matter where the call originates from)

 

Basically, you call charges only depend on where you are, not where the person calling you is!

  • 2
  • 0
  • 0
jimbob4416
Joining in
700 Views
Message 4 of 4
Flag for a moderator

Re: Roaming Charges

Thanks Imogene. That answers everything. :-D 

0 Kudos