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purplepencils
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Roaming + CS issues

I'm in Vienna, with roaming turned off, international calls barring turned off. I successfully purchased 250MB -- text messages confirm so, and so does billing. However, I have no data. 

I've tried the troubleshooting suggestions. Nothing works.

I tried calling 789 twice - after getting through the menu, they say they can't connect me to anyone. I try the other helpline phone number based in the UK -- the line just goes dead. Online chat is not available.

This is only my 2nd month with Virgin and I think I'm going to cancel my contract if this isn't resolved soon. I think this is absolutely ridiculous. I was with O2 before and never ever had an issue roaming. I'm extremely dissatisfied and unhappy with Virgin's service.

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enlli
Knows their stuff
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Re: Roaming + CS issues

And if you are on contract what they didn't tell you is that you may need to have 3 clear monthly payments before they will allow roaming unless you pay around £50 deposit. 

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