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SHARAD
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Replacing sim card with nano sim for new smart phone

I used to be a pay as you go mobile phone user but changed to monthly payments recently.  I now want to buy a Lumia 550 smart phone and use the same number.  I believe the sim card in this smart phone is of a smaller size and I wonder what I need to do.

My current mobile phone is not working efficiently and a smart phone may be better.

I do not wish to change to any other provider as I am happy with Virgin.

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Superuser
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Re: Replacing sim card with nano sim for new smart phone

Hi SHARAD,

 

first, are you sure that your present SIM isn't one of the 3 in 1 multi "push out to size” type?

 

If not, you'll need to give Virgin Mobile customer services a call (free) on 789 from your mobile or 0345 6000 789 from any other phone (standard rate call or included in any minutes) and request a new SIM of the correct size.

 

AlexKid :-)

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Superuser
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Re: Replacing sim card with nano sim for new smart phone

Hi SHARAD,

 

first, are you sure that your present SIM isn't one of the 3 in 1 multi "push out to size” type?

 

If not, you'll need to give Virgin Mobile customer services a call (free) on 789 from your mobile or 0345 6000 789 from any other phone (standard rate call or included in any minutes) and request a new SIM of the correct size.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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SHARAD
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Re: Replacing sim card with nano sim for new smart phone

Hi AlexKid
Spoke to virgin on 789. They are sending me a micro sim for new Microsoft Lumia 435.

Thanks for your help.
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