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Edgeydt50
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Replacement Sim while abroad?

My phone was lost while on holiday, I managed to get my mum to cancel the Sim card. How do I go about having a new Sim card delivered so I xan use a spare phone when I get home? Thanks Chris 

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Superuser
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Re: Replacement Sim while abroad?

Hi Chris,

 

it's a wonder when your phone was reported lost and a stop put on the SIM that customer services didn't send a replacement to your UK registered address at the time.

You will need to contact them again (+447953 967 967 from abroad) and request a replacement.

Your mum might be able to make the call for you (0345 6000 789 from the UK) given your mobile number and password but normally I would have thought such requests must be made by the mobile account holder personally.

Let us know how you get on Smiley Happy

 

AlexKid :-)

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