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DenJo
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Registering mobile

I keep trying in vain to register a mobile so I can manage the account online and despite putting in the code that is sent I keep being told that it is incorrect!  The phone was a present for my partner so the code goes to his phone and although he copies the text to me I still can't register the account.

 

Is there any other way? 

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Lurcherlover
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Re: Registering mobile

Just wondering if you are only putting in 8 characters when entering the code? There is a full stop at the end of the code which shouldn't be added. Also make sure you enter the code exactly as it is shown e.g upper and lowercase letters.

Hope this helps

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Lurcherlover
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Re: Registering mobile

Just wondering if you are only putting in 8 characters when entering the code? There is a full stop at the end of the code which shouldn't be added. Also make sure you enter the code exactly as it is shown e.g upper and lowercase letters.

Hope this helps

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DenJo
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Re: Registering mobile

So why put one in in the first place and tell you to add the exact code?  Thanks for that, will give it a try

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Forum Team (Retired) Mat_H
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Re: Registering mobile

How did you get on with this DenJo?

 

Let me know if you need anything at all.

 

Thanks,

Mat


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