I cancelled my pay monthly sim account within 14 days of using it however the direct debit was taken, I agree I should pay for the period I used it which should be half the direct debit amount, how do I go about requesting a refund?
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Sorry for any frustration caused on our part. So we can look into this for you, give us a call on 789 or 0345 6000 789 and we'll get on the case.
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