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Registered: ‎02-10-2010
Message 1 of 3 (51 Views)

Recycle website not working

Hi, I recently got a Sony Xperia phone that came with the offer off claiming £100 when I recycle my old phone. I got an email on Wednesday saying I can know apply for this but the website isn't working.  

If I click the link in the email I get a page saying "Forbidden: You don't have permission to access /promo.php on this server." I try to access recycle.virginmedia.com I get the error: "Forbidden: You don't have permission to access / on this server."

Any idea when this website is going to be working again? I would like my £100.

 

 

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Registered: Thursday
Message 2 of 3 (37 Views)

Re: Recycle website not working

Hi, same here. I only picked that phone for the offer. Feel conned as when i click

the link it tells me closed for essential maintenance....Ongoing for two weeks now..

 

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Registered: Thursday
Message 3 of 3 (20 Views)

Re: Recycle website not working

Rang Virgin today to explain that i cannot get onto the website to use my code

to get my money back due to their website not working for over two weeks now.

They went and looked into it, i was then told to go and look for a different recycling

company!  I then replied the Virgin offer was better and that is why i bought the phone.

They then said it should only be down usually for 48 hours at most and could not explain

why it was down for over two weeks. The end result was...i am to keep trying !!

Some help that was, their own people even do not know what is going on!!

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