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Sianlew1972
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Reconnection query

I am a student and single parent and my income has dropped dramatically in last few months . I have got behind with my mobile bills but don't want to leave Virgin. I wanted to sort out a payment plan and have my phone reconnected but was only given option to pay off what I owe and be reconnected . Is there anything I can do ? Only a few months left in my contract
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J0hn
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Re: Reconnection query

It's possible, you'll need to speak to the payments team, call 789 explain the issue and ask for their number

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