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okanakdogan
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Recent Usage Problem

Hello,

I have been unable to view my recent usage over the website for 2 weeks now. I simply click "View my recent usage" as I used to do, then "Oops, something's gone wrong!" message appears. I tried different browsers from both windows and ios but it's not browser related. 

I saw only a few people complaining about the same problem and I'm guessing it has something to do with having 2 numbers under one account.

I already phoned customer service and they said they'll try to fix it but no progress yet. Could anyone help please? 

Thanks a lot

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Forum Team
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Re: Recent Usage Problem

Hi okanakdogan

 

Welcome to the community, I'm sorry you've been having difficulties with your online account. I'd like to take a closer look at this and see if we can shed some light on the situation. I've sent you a private message which you can view by clicking on the envelope in the top right.

 

Looking forward to hearing from you.

Dave


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