I have a samsung s6. When Im at work, although I have a full signal, some texts messages are not being received for ages and then several will arrive together and if people call me sometimes it goes straight to answerphone without ringing. Ive been sent a new sim but still have the same problem,
I am having the same issue and is purely sporadic , some time i receive text over an hour after it was sent by people , i also have people reporting they cannot connect to me when calling direct , i have tried calling my mobile and indeed it does not connect all the time , a hit and a miss i have tried another sim from another provider in the phone and all works fine so seems to be be a sim card issue
Welcome to the community and thanks for posting. I'm sorry to hear you've been experiencing issues with delayed text messages. I'd like to get this sorted for you.
I'd recommend calling our mobile team on 789 or alternatively 0345 6000 789 so we can take a further look at this for you. If you explain what you've tested so far our mobile team can double check things our side and then as you've mentioned if necessary replace the SIM card.