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Pooky1
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Received my mobile upgrade today but it didn't come with a SIM card.

Hi everyone, I am new here Smiley Happy

I received my new mobile today, a pay monthly upgrade, but it has arrived without a SIM card Smiley Sad do these get sent separately? It is pretty frustrating not being able to use the new phone straight away as expected.

TIA
Rachel.

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Superuser
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Re: Received my mobile upgrade today but it didn't come with a SIM card.

Hi Rachel,

as your new phone is an upgrade can't you use your existing Virgin SIM?

Is it a different size, doesn't it fit?

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Pooky1
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Re: Received my mobile upgrade today but it didn't come with a SIM card.

Hi AlexKid,

I was going from a micro sim to a nano so unfortunately not.

Found some tutorials online for trimming the sim down to size, done that and it fits and works Smiley Happy

Thank you for the reply btw!

Rachel Smiley Happy

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