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Queenmab6
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Random mms messages

So anyone else been finding there is suddenly 20+ blank mms texts apparently been sent to random ppl in your address book. No I am not drunk texting lol. This happened this morning and also on the 28th Nov. Really hope they don't plan on charging me for this! Is there any email address in existence to contact virgin media!? 😣
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Superuser
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Re: Random mms messages

Hi Queenmab6,

 

I can't say as I have experienced this nor seen any other mention here on the Virgin Mobile forum.

Unfortunately there is no email address.

Just contact by phone: 789 / 0345 6000 789. Or 150 from a Virgin Media landline.

Or you could try web-chat : Help and Support - Contact Us > Mobile

The advisors are almost always busy though so it may take some time to get connected.
(Use a PC or laptop and keep the page open, just refresh it every few minutes until chat becomes available).

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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