Menu
Reply
  • 2
  • 0
  • 0
Alexf1990
Joining in
91 Views
Message 1 of 3
Flag for a moderator

Random charges

I checked my account bill today and have been charged 40 pence for one photo message. Not a lot of money I know, but I haven't sent or received any pictures from the number listed. Do

Why did Virgin do this?
0 Kudos
Reply
  • 3.82K
  • 895
  • 1.7K
Superuser
Superuser
80 Views
Message 2 of 3
Flag for a moderator

Re: Random charges

Hi Alexf1990,

 

there are a number of reasons why sending an SMS (text) might result in an MMS (picture) and the 40p charge.
Click here: How to stop text messages being sent as MMS (actually an O2 support page).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

  • 2
  • 0
  • 0
Alexf1990
Joining in
62 Views
Message 3 of 3
Flag for a moderator

Re: Random charges

Thanks Buddy,

Seems I sent a longer message and it changed to mms.

0 Kudos
Reply