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Mick1878
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ROAMING CHARGES USA - BEWARE!!!

A WARNING TO ANYONE GOING TO THE USA.

I have just returned from Boston and because I hadn't had a chance to turn off my roaming I was charged £42.00 on LANDING because my phone automatically connected to a network. Apparently this took up 8MB of data!!!

I had a text that said "Welcome to the USA" etc, and within a minute one that said "you've reached your £42 data limit" . HOW????  Both texts are timed at 20.09 on 07 October whilst I was waiting to get off the plane!

Don't bother ringing the call centre, they are not interested and just say it's a valid charge, and make it sound like it's your fault for not turning off roaming!!!! They don't even try to explain how you can use 8MB of data in under a minute whilst the phone is in your pocket and you're in a queue to disembark. I feel ripped off.

To say I'm fuming is an understatement.

 

 

 

 

 

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Mick1878
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Re: ROAMING CHARGES USA - BEWARE!!!

Oh and the very unhelpful call centre tell you there's no way to dispute it or write to anyone as there is no address to write to.

Brilliantly convenient.

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