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fulltime
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RETURN PHONE

How do I return a monthly contract phone before the 15 days? without using the call centre as they always ask for a password that I dont know.  ?????

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Re: RETURN PHONE

Hey fulltime

 

I'm sorry to hear about the issue with the return of your handset. Whilst we can certainly advise on the returns process you will need to speak to our team to arrange the return itself. We can be contacted on 789 from any Virgin Mobile, 150 from any Virgin landline or 0345 6000 789 from any other line. 

 

Let me know how you get on.

Dave


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