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Patience69
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Question

 i would like broadband and sim contract but i have already ordered sim only with no phone, however i would like my contract to have the broadband added to it. How much would it cost ?

i would also like to use my current number but change it to virgin media.

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Lee_B
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Re: Question

Hi Patience69

 

Good to hear your joining Virgin

 

If you want to keep your old mobile number from your old network then you need your PAC code. It would normally take aroudn 24-48 working hours to complete the port.

 

If you want to add media services. i.e broadband then you can call our team on

 

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Virgin Mobile Staff , However, All opinions are my own

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Patience69
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Re: Question

thank you for the advice, how would i let them know my pac code ?

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Lee_B
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Re: Question

Just call the Virgin Mobile team and explain you wish to keep your old number from the old network , They would ask you for the PAC code (obtained from your old network ) and then number you wish to bring over. The process would be compelted with 24-48 working hours

Have I answered your question today? Mark the question as resolved if so!

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Virgin Mobile Staff , However, All opinions are my own