I bought a second hand phone that was bought from Virgin, and now I have a problem that can be solved with a proof of purchase (maybe just a proof that it was sold by Virgin, the Imei and the date). It does not need to contain any personal information, but i need to proof that this phone is not stolen or imported. Please help! I need it ASAP.
Any virgin worker please send me a private message. Thank you!!
This is mainly a self help forum, so don't expect a staff member to pick this up. Your only hope is the original receipt and a second receipt fron the original buyer to you. Fraud is rife and despite you being honest it's all stacked against you. Virgin won't give you a copy of anyone's receipt.