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Problems since Friday?

Hi, I have just found out from 3 different people that they have been unable to contact me on my mobile since Friday afternoon.

On Friday one friend phoned me and he said the phone rang out for ages without going to voicemail, I had no missed calls showing on my phone!

On Saturday another friend phoned me and she said it rang once and then made a screeching noise, again no missed calls showing on my phone.

Today someone rang me and it rang once and made the same screeching noise, again no missed calls on my phone!

I've just tried my phone making calls out and getting people to call in and all is now fine. Call logs are showing as connected/missed calls as they should do.

So have there been problems?




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Re: Problems since Friday?

Hi parajack,

Thanks for your post on the Forum. I'm sorry that you're experiencing a problem with incoming calls. Has this been resolved for you since your post?

If this issue is still ongoing, please let me know and I'll look into this for you.


Kind regards,


Virgin Media Forum Team

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