Hi I've received two unsolicited premium texts from 700038379. I don't remember receiving either of them but may have just deleted them without reading. I've read other posts about this which is why I'm posting so that the number can be checked and added to the list. I shall also try phonepayplus and if I get any more will try forwarding to 7726. Both are things other people have suggested. It's scary I've never experienced anything like this before I can't afford it. I don't want to change my number and that is no guarantee it would prevent it happening again.
Please help it's robbery and it doesn't reflect well on Virgin either
I've disabled them on my phone just because I found them annoying, never cost me though
If texting back “STOP ALL” hasn't worked on the other number & you can't find who the company is to contact them. I think that your best way forward is to contact PhonePayPlus - 0300 30 300 20 (UK regulator for premium rate SMS) & see if they can help you.
If you want to say thanks > click 'Kudos'. Answered your question? > click 'Mark as Helpful Answer' also.
Premium rate texts are certainly not all subscription based, they are often spam. The vast majority of the thousands of complaints do phone payplus are spam texts by unscrupulous companies who buy your number. They use tempting things like Quizzes, big prizes, competitions, surveys, even apps all collect and sell your number on to these spammers. Half the time you don't consent to the resale of your details as they hide this fact deep within their terms and conditions.
If any service is found to be deliberately misleading to obtain your number YOU ARE entitled to a refund.
PLUS - you can get any operator to bar all premium rate calls or texts. They have to if you demand.
Moneysavingexpert.com has an excellent article on these as do which but the telephone preference service says all numbers reported must be blocked. This however dosent help when they change their number
The tps advices against responding to absoloutly all unsolicited texts, they state there's no evidence they listen and you will only incur you even more premium rate charges with no guarantee they will stop.
Just report them, and claim your money back is all I can find
The advice seems to alter depending on which site you read, telephone preference service says never engage as most do t listen and u only end up with more premium rate charges plus your own networks standard rate, others says always reply STOP ALL!
I have since read on money saving expert that the networks don't bend over backwards to ban these premium rate numbers as its a good earner for them, however, they do have a responsibility, if u ask for a number to be blocked for harassment, such a criminal offence cannot be ignored and policy or not, they'd have to block that number, but that's just 1 number out of 1000s
the days of people signing up for subscription services such as regular ringtones belong in the 90s, most of these are unsolicited I'm sure most would agree, so, if the costs are adding up, there is clear guidance on how to reclaim these costs which is something,
from my own experience, everytime I've rang virgin about these, they have removed these charges immediately, so that's always another avenue.
It hasn't stopped I'm now being charged an extra £9.10 for another premium rate service which according to Google is a message saying someone has updated their facebook status. I've no idea how to stop these it's not just a matter of getting a refund I need it to stop and I don't know how to do it. I'm starting to hate my phone.
Firstly have you tried virgin Nd stating you are being harraed by these? Don't hold back, harassment is illegal and by law anything over than 2 unwantted texts or calls carry an offense. So if you haven't already ring virgin and lay in down thick. It would be highly itresponsible for them to refuse your request under the circumstances.
Depending if you receive numerous texts or calls from the same person/company the police can get involved if it's a uk based company. They take harrasment seriously from 2 of my own experiences.
At least with calls when the new law comes in Bd they can't call using. Withheld number yiu can block all withheld calls plus they will loose their animity so much easier for the powers that be to take action.
Your best bet is to get on the blower to Virgin, and really push for this block, no one should put up with harrasment. Even try tuning the police first, they can advise you on what to say to the phone company.