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sezking78
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Premium number

I've just gone through mine and husband bill for last mouth and every time he has text me it has charged him a premium rate of 15 p I've been with virgin mobile for 6 years now and I did bring the number from anther company but have never had any problems until last month why has it started now any ideas 

 

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Forum Team (Retired) Mat_H
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Re: Premium number

Hi Sezking78,


Welcome to the forums Smiley Happy

 

I'm sorry for the charges on the account. We are aware of this issue and we want to help as much as possible.


Please give us a call on 789 or 0345 6000 789 and we'll get on the case.

 

Thanks.

Mat


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Forum Team (Retired) Mat_H
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Re: Premium number

How are you getting on with this Sezking78?


Please let me know if you need anything at all.

Thanks,


Mat


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