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Huxley101
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Premium messages

Ongoing issue with being charged premium rate messages to a normal mobile phone for months... Customer service don't seem to care
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Forum Team (Retired) Mat_H
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Re: Premium messages

Hi Huxley101,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with the Premium messages. I want to get this all sorted for you.


Are you able to PM me the number that you're having issues with?

 

You can do this by clicking on the image of my face and selecting the send me a message option on the right hand side.

 

Let me know once you've sent this over.

 

Thanks,

Mat


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MM101
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Re: Premium messages

I have had issues with 'Veoo Ltd' and 'Vision SMS' sending me unwanted and unsolicited premium rate SMS. Virgin mobile then charge me over £25 for these!! No refund possible Virgin say. 

So so unfair and upsetting.

I recommend installing Tru messenger app or similar (Android Play store) which may help junk certain bad SMS 

M

 

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