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Anhelyna
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Message 1 of 9
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Premium Rate Text messages AGAIN

I have just got my bill for March April and note with GREAT interest that I have been charged for 3 premium rate text messages to a number I do not recognise and these messages do not actually show on my iPhone. 

Yes they were also refunded  to me virtually instantly - and indeed the text messages were sent out 1 minute after the other - or so it says on my bill.

Is there any way of finding which Premium Rate service I am supposed to have contacted ?

 

 

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Superuser
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Message 2 of 9
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Re: Premium Rate Text messages AGAIN

Hi Anhelyna,

you could try entering the number here in EE's Third Party Services Checker.

Or post it on this forum and someone might recognise it.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Anhelyna
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Message 3 of 9
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Re: Premium Rate Text messages AGAIN

That didn't work :-)

The number - and I definitely did not attempt to send a text to it was
84744663342

The texts were , as I said , sent out at 1 minute intervals , one after the other on the same day - and all were instantly refunded.

It just struck me as strange -
3 text messages to premium rate numbers from my mobile phone
which I did not make and
do not show on my list of text messages on the phone
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enlli
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Message 4 of 9
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Re: Premium Rate Text messages AGAIN

That's not a short code, looks more a phone number 

84 is Vietnam

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enlli
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Message 5 of 9
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Re: Premium Rate Text messages AGAIN

That's not a short code, looks more a phone number 

84 is Vietnam

However, I Googled the number and this ghost came up from the past http://community.virginmedia.com/t5/Virgin-Mobile/Why-is-my-mobile-bill-showing-premium-texts-to-tha...

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Anhelyna
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Message 6 of 9
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Re: Premium Rate Text messages AGAIN

That makes it even more interesting !

Clearly Virgin recognised there was a problem with that since there was an instant refund
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Anhelyna
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Message 7 of 9
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Re: Premium Rate Text messages AGAIN


enlli wrote:

That's not a short code, looks more a phone number 

84 is Vietnam

However, I Googled the number and this ghost came up from the past http://community.virginmedia.com/t5/Virgin-Mobile/Why-is-my-mobile-bill-showing-premium-texts-to-tha...


Well well well - so clearly this is a known problem going back to October last year . 

 

Just goes to prove  you really do have to check your bills very carefully - I'm glad  Virgin spotted this one for me

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parxuk
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Message 8 of 9
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Re: Premium Rate Text messages AGAIN

Sorry to resurrect an old thread, but is there any more info on this?

We have just given my son a phone and virgin sim for Christmas.  We checked the account online today for the first time, and there are £5.80s worth of Extra charges for premium rate texts from this same number (84744663342).

I locked his phone down before he got it, and he can't install any apps without me putting  in the password (which he doesn't know).

He has only texted 5 people, all friends and relatives. No games have been installed. 

We have called virgin and they haven't really offered any help, or been able to tell us what these charges relate to.

Any ideas please? 

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Forum Team
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Message 9 of 9
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Re: Premium Rate Text messages AGAIN

Hi parxuk,

Would I be able to take a look at this for you?

That number seems a little unfamiliar so I would like to investigate it further.

I have sent you a PM with some details.

Look forward to hearing from you.

Thanks

Liam

 

 

Liam_T
Forum Team

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