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RedDevils1966
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Poor to non-existent signal indoors

Been with Virgin on a sim only plan for 3 weeks now, i use a Lumia 1520. Cant get a signal indoors apart from a small area in my kitchen where i've had to draw a template round the exact spot the phone sits on the worktop so that i can receive and send texts etc. I thought with it being on the EE network it would be a great signal. How wrong i was. Do Virgin do indoor signal boosters ?

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enlli
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Message 4 of 10
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Re: Poor to non-existent signal indoors

Go into manual network selection and do a search. If it comes up with Orange or virgin (with a small v) select that and see what happens

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Superuser
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Re: Poor to non-existent signal indoors

Hi RedDevils1966,

I'm afraid that Virgin Mobile don't offer signal boosters.

If you enter your postcode into the Virgin Mobile Coverage Checker it will show how the signal is supposed to be in your area.

Also try the EE service checker to see if there are any known area faults.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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PeteH
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Message 3 of 10
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Re: Poor to non-existent signal indoors

The coverage checker is a joke. I suspect it is no more than a computerised mast location and geography calculation, nothing like on the ground. I am supposed to be good to excellent, which it is if I walk to the main road past the estate but not indoors or outdoors 

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enlli
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Message 4 of 10
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Re: Poor to non-existent signal indoors

Go into manual network selection and do a search. If it comes up with Orange or virgin (with a small v) select that and see what happens

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PeteH
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Message 5 of 10
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Re: Poor to non-existent signal indoors

In my case Virgin (capital V), O2, vodaphone (small v) and 3 but my iPhone does not show relative signal strength. No Orange or small v virgin.. And my phone is currently showing no signal or 1 or 2 dots, mainly 1.

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enlli
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Message 6 of 10
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Re: Poor to non-existent signal indoors

Looks like a dead spot then 

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PeteH
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Message 7 of 10
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Re: Poor to non-existent signal indoors

Exactly but Virgin deny dead spots because it would be too expensive to actually measure the signal strength so sell on the basis of theory and hope they can get away with it, one day advertising standards might get involved.
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enlli
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Message 8 of 10
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Re: Poor to non-existent signal indoors

All networks say the map is only a guide, that is why most, including Virgin, give you 14 days in which to cancel.

To be honest, my house shows good coverage on all networks both in and out, but all struggle. Thankfully my network does Voice over Wifi so the phone automatically uses that.

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RedDevils1966
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Message 9 of 10
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Re: Poor to non-existent signal indoors

Ive already tried that, no issues in the area.

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RedDevils1966
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Message 10 of 10
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Re: Poor to non-existent signal indoors

Ive just tried that, it seems to help, one bar only but its better than nothing. Thanks
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