I live in a suburb of Watford. It is hardly the back of beyond. We cannot get a decent mobile phone signal anywhere in our house. Furthermore when I visit my father who lives in a nursing home in Hemel Hempstead I cannot get a signal there either. The number of places where the signal is poor is ever increasing. What is the point of having a mobile phone if half the time I cannot use it?
It is everyone's phone not just mine. It has always been a problem since we moved here 3 years ago. Then I was on EE and when I switched to Virgin a couple of months ago the problem remained the same. I am concerned that there are far too many weak spots for phone signals and that phone companies are not really addressing this issue properly.
Switching from EE to Virgin would have given you exactly the same signal.
Lots of things have an effect on reception. I can't get a decent phone signal on any network in my house, and again I am not in the back of beyond. The nearest phone mast is less than a quarter of a mile. It's just that we are in a slight dip.
Networks do try. There was a government scheme recently which failed because of planning permission. On one site the network pulled out after 18 months because the planning authority could not agree on what colour the mast should be painted!
Many thanks for providing the postcode. I've also picked up your PM.
I've checked the EE mast system and it shows every mast is operational in the area. If you look at our Mobile Coverage Checker page you will see the following statement:-
"This map is only a guide and is not a guarantee of service availability in a particular location. It shows outdoor coverage only. As with all radio-based systems, service may be affected by a number of local factors, such as building materials, tree cover and weather conditions".
As you've already stated, the signal has always been a problem since you moved into the property 3 years ago. This was with EE and now Virgin but we use the same network of course. You also say this is happening to everyone's phone.
As much as it pains me to say this, I don't think anything can be done. You could possibly buy a third party signal booster but we don't endorse these so I can't say how effective it will be.
I hope this clears things up for you and I'm sorry I'm not able to help further.