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Neen
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Poor signal - does not reach indoors

My wife has had a contract which I took out for her.  She bearly gets signal and has to hold her phone in the air to send text messages.  I phone her at home and often cannot get through.  We have persisted with the contract, but can I break the contract now on the basis of poor service, just had enough of it and complaints from my wife.

Many Thanks

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Superuser
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Re: Poor signal - does not reach indoors

Has it been like this from the start?

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Neen
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Re: Poor signal - does not reach indoors

Yes, it has been like that from the start.  Just check the records.  She has lots of minutes but can hardly use any of them

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Forum Team (Retired) Mat_H
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Re: Poor signal - does not reach indoors

Hi Neen,


Welcome to the forums Smiley Happy

 

I'm really sorry that you're having trouble with signal. I want to get this all sorted for you.

 

Are you able to PM me your full postcode by clicking on the image of my face and selecting the send me a message option?

 

Let me know when you can.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Poor signal - does not reach indoors

Hi Neen,

 

How are you getting on with this currently?

 

Please let me know if you need anything from myself Smiley Happy


Thanks,


Mat

 

 


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