Could you also look into the L25 5NG area for me please. The EE service checker does identify my area has problems but has been like that for over a week now. EE are no help whatsoever as I am a Virgin Media Mobile customer not one of theirs.
The main mast for there is on the United Utilities land to the back of you
If you are going by the quoted "16 hours" on the EE service checker that is wrong as it has been like that for well over a week now, I did register for updates but my last text from EE was on 14 December 2016 saying the problem was taking longer than expected, I would have thought nearly 10 days later the issue should surely be fixed by now.
Maybe EE should stop allowing new MVNO's piggybacking on their network if they can't handle it tbh or at least provide support for ALL customers that use their network.
EE have capacity and to spare as they have 45% of the available spectrum.
I hear from a friend that there has been some pretty big reconfiguration going on in L25 involving more than one network. This may be the problem.
Thank you so much for the replies and help, just wish Virgin could have something on the website to report such issues, even a simple network status for mobile users would be perfect. Don't suppose your friend knows how much longer these issues will last does he/she??.