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kathryn090906
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Poor mobile reception in RH13

My husband and I both have Virgin Mobiles and both cannot get more than 1 - 2 (at a push) bars of mobile service in our area. Looking at the maps we should be getting 4 bars. We cannot make or receive calls and texts can also be a challenge. Does anyone know if there is a way that we can boost our signal? We have never had any issues with other providers so we are not sure why it is so bad. 

 

Thanks for your help!

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Forum Team (Retired) Mat_H
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Re: Poor mobile reception in RH13

Hi Kathryn090906,


Welcome to the forums Smiley Happy


I'm really sorry that you're unable to get the best signal possible currently. So I can look into this for you, are you able to PM me your full postcode? You can do this by clicking on the image of my face and selecting the option for Private message.

 

Thanks,


Mat

 

 


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Re: Poor mobile reception in RH13

Hi Kathryn090906,

 

How's the signal looking for you currently? Let me know if you need any further assistance.

 

Thanks,

Mat


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Re: Poor mobile reception in RH13

Hi Leah_no1auntie,

 

I've just responded to your PM for this Smiley Happy

 

Thanks,

Mat


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