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alvin_dale
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Poor / intermittent coverage Doncaster

Hi

over the past month or so i have had issues with calls / texts / internet, people calling me and getting 'not available', texts sometimes taking 2 days to arrive, internet sporadic, talking with Virgin customer 'care' centre i just get fobbed off, saying there is an issue and engineers are working on it..... over a month !!!!!, give me a break, my wife gets the same issues (not as bad as mine) so its not my phone, does anyone else have the same issue ? 

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Superuser
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Re: Poor / intermittent coverage Doncaster

Hi alvin_dale,

 

try entering your postcode into the EE service checker (Virgin Mobile works on their network).

It will show if there are any known issues in your area and if so, hopefully a timescale.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Re: Poor / intermittent coverage Doncaster

Hi alvin_dale,

 

try entering your postcode into the EE service checker (Virgin Mobile works on their network).

It will show if there are any known issues in your area and if so, hopefully a timescale.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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alvin_dale
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Re: Poor / intermittent coverage Doncaster

AlexKid

Thanks for the help, it was very useful and it indicated there was a problem in the area, took them 6 weeks to fix it but it was fixed yesterday

 

again thanyou for the assistance

 

very helpful

 

Alvin

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