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NEWLAITHES150
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Please an anyone tell me if I can reset my password on my new phone

I got my new Samsung about 6 days ago. I put a password in on the evening.

Next morning I decided to have a look at what I got for my money only to find the password wasn't what I thought was correct in fact it wasn't.

I tried about 6 different passwords I use none worked, so I'm locked out.

Can anyone help me please?

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Forum Team (Retired) Mat_H
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Re: Please an anyone tell me if I can reset my password on my new phone

Hi NEWLAITHES150,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you've been locked out of your phone.

 

The phone will need to be Factory Reset to get this sorted. ParaJack has posted a video for this in your other thread here.

 

Let me know how you get on with this.


Thanks,

 

Mat

 

 


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NEWLAITHES150
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Re: Please an anyone tell me if I can reset my password on my new phone

Hi Mat, It was a winner if I can follow it anyone can.

I'm afraid when it comes to technology I find it hard to keep up.

But thanks  to you and people like yourself, I can manage to keep going.

Up to now I know I can phone out and receive calls, oh I forgot I can take photo's.

thank you for your interest.

John.

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Forum Team (Retired) Mat_H
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Re: Please an anyone tell me if I can reset my password on my new phone

Thanks for coming back to me John Smiley Happy

 

I'm so glad to hear that this is all sorted for you now.  We're always happy to help!

 

Have a lovely day Smiley Happy If there's anything you need, feel free to ask.


Thanks,

Mat
 


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