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Charie
Joining in
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Pictures mms and text

Can't receive pictures or videos through text HELP PLEASE!
All I get is,
Message not downloaded
Or,
I've sent you a Virgin Photo/Video Message. Go to https://virgin.mms.ee.co.uk/virgin/ Your message is valid for 7 days

Tried getting a code but Virgins online help with this issue is always down, GRRRRR! Please help!
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Superuser
Superuser
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Re: Pictures mms and text

Send a picture to yourself. That should set you up to receive future messages.

For messages sent in the last seven days that you didn't receive, go to the website you linked to on a desktop or laptop pc running Internet Explorer. People report varying degrees of success with each browser, but it was MSIE that worked for me.

The online facility for collecting MMS messages is embarrassingly bad. A primary school kid could design a better interface, with the added benefit that it would probably work.
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Forum Team
Forum Team
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Re: Pictures mms and text

Hi Charie,

 

Welcome to the community and thanks for posting. I'm sorry to hear you're having trouble receiving picture messages or videos through text.

 

Have you tried Gorf's suggestion?

Are you now able to view them?

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
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