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sallyseaton
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Picture messaging

Hi, I received a video/picture message from a friend. I clicked the link to come to a page that tells me to enter phone number and SMS code. I entered all details correctly even trying 07, 447 and +447. However, it says my details are Invalid. Why am I unable to log in?
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Superuser
Superuser
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Re: Picture messaging

Try it on a PC, using both Internet Explorer and whichever other browser you normally use.

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Moderator
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Re: Picture messaging

Hi sallyseaton.

 

Welcome to the community and thanks for posting.

 

Sounds like picture messaging may not be enabled for you.

 

Here is a link to our setup page. Select your handset and follow the steps. You will then need to send yourself a picture message to activate this service. Future picture messages will then come through normally.

 

If you get any issues just give our mobile team a call on 789 or alternatively on 0345 6000 789.

 

Hope this helps.

 

Speak soon 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: Picture messaging

Hi sallyseaton,

 

I didn't hear back from you.

 

Did you manage to get your picture messaging working?

 

Let me know if you need anything.

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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