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Malcy156
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Picture messaging

Hi  I can not send or receive picture messages....after 6 months and non stop calling virgin and doing as they say ....then always told they are having problems there end....im now at the end of my tether and altho I don't want to I may go to a new provider if it cant be sorted......are they telling me the truth?  I have a Motorola moto g.

 

Hope someone can help

 

Thanks

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Forum Team (Retired) Mat_H
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Re: Picture messaging

Hi Malcy156,


Welcome to the forums Smiley Happy

 

I'm really sorry that you're unable to send or receive picture messages currently. Before we perform any diagnostics, are you able to send a picture message to your own number?

 

This will enable the MMS service on your number.

 

Give this a go and let me know how you get on.


Thanks,

Mat
 


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