Menu
Reply
  • 4
  • 0
  • 0
Sally_k66
Just joined
82 Views
Message 1 of 6
Flag for a moderator

Pic Messages failing to send

Hi - every time I am sending (or trying to) a picture message, regardless of who to and on what network - I keep getting a message saying "Message send failure" ....... Why ?

0 Kudos
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
70 Views
Message 2 of 6
Flag for a moderator

Re: Pic Messages failing to send

Hi Sally_k66,

is your phone set up for picture messaging with the correct Virgin settings?

Have you first sent one to yourself?

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
  • 4
  • 0
  • 0
Sally_k66
Just joined
65 Views
Message 3 of 6
Flag for a moderator

Re: Pic Messages failing to send

Hi Alex - yeah all set up and they've been sending before no problem and just don't want to go :-(
0 Kudos
  • 4
  • 0
  • 0
Sally_k66
Just joined
65 Views
Message 4 of 6
Flag for a moderator

Re: Pic Messages failing to send

Hi Alex - interestingly I've just tried sending one to myself and that has failed as well
0 Kudos
  • 4
  • 0
  • 0
Sally_k66
Just joined
60 Views
Message 5 of 6
Flag for a moderator

Re: Pic Messages failing to send

Doh !!! Cancel that I'd not put my own number in correctly - I'm a ding bat. Just done it again and received it ok - so not sure why failing to everyone else :-(
0 Kudos
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
59 Views
Message 6 of 6
Flag for a moderator

Re: Pic Messages failing to send

Hi Sally_k66,

personally, I can't remember the last time I sent a picture message.

All my friends and family have WhatsApp.

However you could recheck that your phone has the correct settings: Phone Settings

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos