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JudyAnne
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Photo/Video Message

Unable to open a video/message which was sent to me on my mobile.

https://virgin.mms.ee.co.uk/virgin, keep trying the password asked for this, but keep throwing it out. 

Your help is very much appreciated. Kind Regards

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Superuser
Superuser
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Re: Photo/Video Message

Hi JudyAnne,

 

have you tried viewing the message on a PC?

Try using a different browsers too (Microsoft Edge, I.E, Chrome).

Does the password have a full stop at the end?

If so try with and without the "full stop".

 

No use to you now, but for the future consider using WhatsApp for sharing photos and videos between friends and family.
It's much easier and cheaper (free if you have WIFI).

 

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also

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Superuser
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Re: Photo/Video Message

...and make sure Java is up-to-date

 

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