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texmexgal
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Phone went blank

Was in the middle of texting a family member, and my phone went blank.  Tried plugging it in to recharged.  Still dead!  What is wrong?

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Forum Team
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Re: Phone went blank

Hi texmexgal,

Welcome to the community and sorry to hear about your phone!

If your handset has a removable battery, you could try removing and reinserting it to see if that fixes it.

If your device is a sealed unit, there will usually be a procedure for doing a 'hard reboot' sometimes using the volume down/up key and the power button together for 10 seconds or so.

Hope this helps, but if not please let us know what make and model phone you have and we can take a closer look Smiley Happy

Thanks

 

Liam_T
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